You first have to look into the courier service company’s speed of delivery and its security measure. Are you able to effortlessly and flawlessly handle freights, parcel delivery, and excess baggage without any hiccups? How many days do they take to deliver the delicate packages and heavy luggage at large? Do they offer a 3hr courier delivery service? How long do you have to wait for your international shipping goods anxiously? You have to be careful with that since your customers not only want their packages delivered on time, but they should be in one piece.
It would help if you also looked into the courier booking company’s customer support. Look into their client support system support with regards to tracking options and insurance. If you can proficiently track your parcel in transit, that is a welcome benefit since it will help you keep track of the progress of the delivery and saves you the stress of having to guess whether it has reached its destination.
Another vital factor to look into is the company’s cost to value? Owning an online retail shop requires you to beware of the delivery costs for outsourcing shipping operations. They can add up swiftly, which is why you need to work out your delivery costs against the value offered for your business. So, what you can do is to measure the value delivered to your retail shop by your courier service of choice through checking your reviews or sending out a quick survey to see how happy your clients are with their shipping experience.
When it is all said and done, you need to build your business and foster strong relationships with your clients, so you need to select the best courier service for you.